Exchange and Return Policy
The customer has the right to exchange within 3 days from the date of receipt -
The customer has the right to return within one day from the date of receipt -
- We apologize for returning or exchanging any product after opening its original packaging (plastic wrapper) -
Every purchase made through installment services (Tabby or Tamara) The amount is refunded through the service provider -
We are happy to communicate with you via the unified number on WhatsApp +96657007274 -
The customer has the right to compensation if the product arrives damaged within 15 days from the date of receipt -
In the event that a damaged product arrives, the customer will be compensated with the same damaged product and all photos of the damaged product will be attached and the compensation will be within 15 days from the date of receipt
In the event that your order is issued with the shipping company or a shipping policy is issued
And a request is made to cancel the order, in this case the amount of your order for the product will be refunded and the delivery value will be deducted
- If you wish to exchange or return any product after receipt, Therefore you must
pay the shipping amount for the returned order and the new order
* The shipping amount is directly to the shipping company
If you complete the purchase process, this is considered your acceptance of the terms and conditions and the store"s exchange
and return policy
"We are honored to have you as our customers always and forever"